I have spent a few frustrating days corresponding with DxO customer support. My DxO PhotoLab 10 no longer works on my Mac, evidently because of the most recent operating system upgrade (Big Sur 11.1).

I’ve been informed by DxO that I must pay an additional $89 for a “discounted” upgrade in order to get it to work. That’s about what I paid originally for my DxO PhotoLab. It is not necessary a good thing with endless lines of after-shipping fixes but the other way around can also rise questions - why we are ghosted.What happens when the next Mac OS upgrade gets pushed out–will I have to pay another 90 clams to get DxO operable? I think this is baloney. In that case I got pretty worried about the way Garmin seemed to work with their pre-shipping testing and their product quality. When I opened the Garmin correction log for that product it displayed of never-ending list over many many corrections with many many houndred issues corrected.

I´m not at all sure that I prefer the XnView way.Īnother terrible example in my life way a Garmin combined GPS-plotter and chirp-sonar I had in my boat. There I think it was about 70 specifications of what had been fixed and changed. In Photolab´s upgrade info we could read one line that said absolutely nothing and in XnView the picture is the completely opposite. I´m devided when it comes to firmware updates in cameras and bug fixes and new features in service updates in computer programs.Įither I can look at it as a way for a manufacturer to let the users carry out the testing that ought to have been done before the release or either I can be glad that they finally fixed these problems. Wouldn´t it be nice to get a list over the issues they have fixed and what might be new features?

DxO PhotoLab 7.0.2.83 for apple instal